September 28, 2022
Northwest Travis County residents are about to learn one of their dreams has come true.
“This is a big deal for the more than 350,000 residents in my precinct, many whom found themselves having to travel 20 to 30 miles to reach a tax office location,” said Precinct 3 County Commissioner Ann Howard. “After winter Storm Uri, I realized how important it is to have access to county services all across the county. This western office brings county government closer to the people.”
The new office’s Grand Opening event begins at 10:30 a.m., Thursday, Oct. 6, at the Tax Office branch, 8110 N. FM 620. Speakers include Howard; Precinct 2 Commissioner Brigid Shea, whose precinct includes part of the northwest area; Facilities Director Roger El-khoury; and Bee Cave Mayor Kara King. Tax Assessor-Collector Bruce Elfant will emcee the event.
“I have pushed for several years to find a suitable location for a satellite tax office in Northwest Travis County,” Shea said. “It took a couple of different tries, but we finally found a great location that allows walk-in as well as drive-thru service. I'm delighted we finally made it happen!”
In September 2021, the Travis County Commissioners Court approved the purchase of the FM 620 location, which was a bank building. The building provides many amenities, including three drive-thru lanes, a 42-seat lobby and five customer workstations. The county spent about $400,000 for building renovations.
“We are so excited about this new branch office,” Elfant said. “Since becoming tax assessor-collector in 2013, I was determined to provide a tax office location to serve the northwestern part of the county. Over the years as the growth of the region skyrocketed, the residents grew more vocal about the need for a local tax office branch.”
The Northwest branch hours are 8 a.m. to 3:30 p.m. for walk-ins; 8 a.m. to 2:30 p.m. for drive-thru lanes; and 8 a.m. to 4 p.m. for appointments, Monday through Friday. Appointments are booked at www.TravisCountyTax.org.