Travis County Tax Office

Operational changes due to COVID-19

Created: March, 27, 2020

Updated: March 31, 2020; May 11, 2020; May 27, 2020, June 23, 2020, August 10, 2020, August 24, 2020

This page contains the most recent information related to Tax Office operations during COVID-19. Updates will be provided here as soon as they are available.  

In the interest of public health and in compliance with the Travis County Judge Stay at Home Order, the tax office is limiting in-person services to drive-thru or appointment only. We continue to offer services by mail, by phone at 512-854-9473 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Drive-thru services

The following drive-thru services are available at the Main Tax Office located at 5501 Airport Blvd, Monday - Friday, 7:30 a.m. - 4 p.m. and the Pflugerville Tax Office located at 15822 Foothill Farms Loop, Monday - Friday, 8 a.m. - 4 p.m.:

  • Vehicle registration renewal
  • 30-day or one-trip temporary permits
  • Placards for persons with disabilities
  • Property tax payments

By appointment services

The following services are available at the main tax office located at 5501 Airport Blvd. by appointment only:

  • Vehicle title transfers, including new residents to Texas
  • Speciality license plate ordering and pick-up
  • Vehicle registration renewal
  • Placards for persons with disabilities
  • Property tax payments and payment plans
  • Beer and wine permits
Book an appointment

Motor vehicle services

The state of Texas has provided extensions and waivers for motor vehicle registration and title transactions. Find the latest information about waivers of motor vehicle requirements in response to COVID-19 from the Texas Department of Motor Vehicles and the Texas Comptroller.

Vehicle registration renewal (temporary extension is in effect until 60 days after services have resumed)

You may renew:

  • Online at Texas.gov 48 hours after you have your vehicle inspected
  • In person with a vehicle registration partner such as HEB or Fiesta Mart after you have your vehicle inspected (expiration must be for the current or following month and the three part renewal form is required)
  • By mailing your renewal notice with a copy of your Vehicle Inspection Report and proof of insurance to:
    Travis County Tax Office
    P.O. Box 149326
    Austin, TX 78714-9326

Note: Search the list of inspection stations and call in advance to determine if inspections are available under the current definition of "essential services".

30-day or one-trip temporary permits (temporary extension is in effect until 60 days after services have resumed)

  • Available at our drive-thru locations
  • Proof of insurance for the vehicle is required
  • Must pay for the permit with cash

72-hour and 144-hour permits for commercial vehicles (requirements suspended for those commercial motor vehicles not elibile for IRP registration)

Specialty license plates

Placards for persons with disabilities

Apply for a new placard

You must apply for your disabled parking placard in the county where you reside unless you are temporarily living in a different county while you seek medical attention.

Requirements

To apply for a "permanent" (blue) placard or "temporary" (red) placard, you will need form VTR-214
You must:

  1. Ask your doctor or health care provider to write a prescription
  2. Submit the completed application form VTR-214, a copy of your Texas Driver's License, the original prescription by mail to:
    Travis County Tax Office
    P.O. Box 149326
    Austin, TX 78714-9326

Note: the fee for a temporary (red) placard is $5.

Renew a permanent blue placard (temporary extension is in effect until 60 days after services have resumed)

To renew a "permanent" (blue) placard, you must:

  1. Complete form VTR-214
  2. Submit the completed application, a copy of your Texas Driver's License and a copy or picture of your existing placard by mail to:
    Travis County Tax Office
    P.O. Box 149326
    Austin, TX 78714-9326

Vehicle titles (temporary extension is in effect until 60 days after services have resumed)

Title transfers

  • Email This email address is being protected from spambots. You need JavaScript enabled to view it. for paperwork assistance and to learn what you owe

Recording a lien

  • Download and complete form 130-U and mail the form, vehicle title and a check or money order for $33 to:
    Travis County Tax Office
    P.O. Box 149326
    Austin, TX 78714-9326

Clearing a title rejection

  • Email This email address is being protected from spambots. You need JavaScript enabled to view it. for information on the required documents and fees
  • Include your phone number and mailing address in the email

Filing a mechanic's lien

  • Mail all applicable document with a $25 filing fee to:
    Travis County Tax Office
    P.O. Box 149326
    Austin, TX 78714-9326

Dealer transactions

Dealer drop off and pick up

  • Drop off dealer transactions at 5501 Airport Blvd. Monday - Friday, from 7:30 a.m. to 5 p.m. using the dealer drop box at the South entrance.
  • Pick up receipts and license plates inside our lobby from Monday - Friday, 11:45 a.m. to 12:45 p.m.
  • Find the latest information about waivers of motor vehicle requirements in response to COVID-19 from the Texas Department of Motor Vehicles and the Texas Comptroller.

 Dealer runners

  • Email This email address is being protected from spambots. You need JavaScript enabled to view it. for information on replacing or renewing permits

Property tax services

Property tax payment options

  • By mail - payable to Bruce Elfant:
    Travis County Tax Office
    P.O. Box 149328
    Austin, TX 78714-9328
  • By telephone at (512) 854-9473
  • Online

Tax foreclosure sale bidder certificates

The July and August tax sales are canceled. Bidder certificates are not currently being issued.

Tax certificates

Exemptions and property values

Contact the Travis Central Appraisal District

Refund checks

For assistance with refunds, email This email address is being protected from spambots. You need JavaScript enabled to view it.

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