Our Tax Assessor-Collector and Voter Registrar

Bruce Elfant is your Travis County Tax Assessor-Collector and Voter Registrar. He was elected in 2012.

Our Commitment to You

The Travis County Tax Office considers you a customer, and our mission and daily operations are centered around providing the best service possible. We welcome your feedback so that we can continue to develop and improve our processes. 

Our Mission

The mission of the Travis County Tax Assessor-Collector's Office is to:

  • Assess, collect and distribute property taxes
  • Collect defendant's court fines and fees for County Courts at Law and JP Courts
  • Register and title motor vehicles
  • Register eligible citizens to vote

We are committed to carrying out these responsibilities while providing consistently outstanding customer service through a process of continuous evaluation and improvement of the ways in which we conduct business.

Our Operations:

Every day the Travis County Tax Office

  • Serves an average of 800 visitors in our five offices
  • Assists 250 customers at our drive-throughs
  • Answers 1,200 phone calls
  • Receives an average of 595 voter registration applications

Every year the Travis County Tax Office

  • Collects $4 billion in taxes and fees for 126 jurisdictions
  • Registers over 800,000 vehicles
  • Completes 250,000 vehicle title transfers and audits another 130,000
  • Collects $256 million for motor vehicle-related services
  • Registers over 700,000 voters
  • Supports elections for 201 entities
  • Collects $4.3 million in court fees and fines for JP and County Courts at Law

Your Feedback

If you have feedback, whether positive or negative, we want to hear from you! If you have a complaint or compliment for a member of our team, please provide as much information as you can, such as the name of the person who assisted you, office location, workstation number, and date and time of your call or visit. You can contact us through our Customer Service Excellence Survey, or by This email address is being protected from spambots. You need JavaScript enabled to view it., mail or phone.

Customer Service Excellence Survey

We have partnered with the University of Texas Institute for Organizational Excellence to help us gather the information we need to better serve our customers. Take the survey today at https://www.orgexcel.net/surveyspa/?sc=3401004

Contact us by phone

(512) 854-9473 Monday - Friday between 7:30 a.m. and 5 p.m. Central Time.

Contact us by e-mail

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Contact us by mail

P.O. Box 1748
Austin, TX 78767