Travis County Tax Office

Acknowledgment

Appointment Scheduling

Appointment booking is limited to a 30-day period due to staffing shortages. Using the links below you can check for any available appointments at select offices. If there are no appointments available, please check back or use our walk-in services

Acknowledgment

The tax office serves a large population of customers in a crowded indoor setting, and we are committed to safety. Our current protocols include the following:

  • Mask requirements are subject to change.
  • We require our employees to stay home from work if they are sick and quarantine if they have been contact traced, are seeking testing or are directed to quarantine by their health provider. 
  • We practice physical distancing and the use of hand sanitizer, safety shields and frequent cleaning.
  • We limit the use of chairs in our lobby and have customers wait outside for their appointment when adequate space is not available. We recommend checking the weather before coming to our office and dressing so that you can comfortably wait outside if necessary. 

Anyone making an appointment must agree to enter our office and follow the mask protocols in place on the date of their appointment. Staffing shortages may occur due to health and safety measures in place to protect our employees and customers, and this can result in a longer than normal wait time for your appointment. 

We are scheduling appointments at our New HQ on Ridgepoint Drive and our Oak Hill office. More appointment locations will be added soon. 

Main Tax HQ | 2433 Ridgepoint Drive, Austin,TX 78754

 

Pflugerville |  15822 Foothill Farms Loop, Pflugerville, TX 78660

 

McKinney Falls  | 4011 McKinney Falls Parkway, Austin, TX 78744

 

Oak Hill | 8656 West HWY 71, Building B, Austin, TX 78735
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