The tax office serves a large population of customers in a crowded indoor setting, and we are committed to safety. Our current protocols include the following:
- We encourage our employees to continue wearing masks, even if they are vaccinated, and we require them to stay home from work if they are sick.
- We practice physical distancing and the use of hand sanitizer, safety shields and frequent cleaning.
- We operate by appointment only to avoid hundreds of people sitting close together for hours at a time. Appointments help to get you in and out of the Tax Office in a hurry and limit your exposure to others.
- We limit the use of our lobby and have customers wait outside for their appointment.
On May 18, 2021, Gov. Greg Abbott issued Executive Order No. GA-36, which prohibits governmental entities from mandating face coverings. Masks in Travis County buildings are strongly encouraged in order to provide the highest level of protection for all employees and customers, but they are optional. Anyone making an appointment must agree to enter our office under these conditions.