Travis County Tax Office

Title service license and dealer runner programs

 

Dealers and Runners – COVID-19 alert

 You must wear a face mask to visit the tax office, which includes dropping off  dealer transactions.

 Paperwork drop off

Dealers and runners may drop off dealer transactions outside the front entrance to the main tax office, 5501 Airport Blvd. Payment is required when the transactions are dropped off.  

Drop off times are:

  • Monday-Friday, 7:30 a.m. to 5 p.m.

Credentialing

You must make an appointment to apply or renew your credentials. Schedule your appointment by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or calling (512) 854-9473. Be aware we are experiencing long wait times in our call center.

Title service license and dealer runner programs

State law requires we properly credential your business and employees who prepare or submit motor vehicle documents. We can only accept title and registration paperwork from title services licensed by the tax office or dealers licensed by the Texas Department of Motor Vehicles (TxDMV).

The tax office issues photo-identification badges to:

  1. Title service company runners
  2. Vehicle dealer runners

You must show your official, tax office-issued badge each time you visit us.

Title service companies

Your company and any owner or employee who works on motor vehicle documents for a monetary fee or any other form of compensation, needs a tax office license.

To apply, you need to:

Vehicle dealer runners

Runners working for dealers licensed by the TxDMV must apply for a photo identification badge from the tax office. State law requires a TxDMV dealer’s license for anyone who sells more than five vehicles a year.

Your initial runner badge and first replacement badge, if necessary, are free; there is a $10 fee for any additional replacement badges.

To apply, you need:

  • A valid U.S. government-issued photo identification (such as your state-issued driver’s license or identification card, or U.S. passport). Foreign IDs are not accepted.
  • A vehicle dealer owner or manager-signed letter on the dealership’s letterhead confirming you work for the company and authorizing you to submit motor vehicle documents on the dealer’s behalf. Note:The owner or manager signing the letter must include their title at the dealership with their signature.
  • A copy of the dealer’s TxDMV license with the General Distinguishing Number (GDN)/P number.

Credential renewal

To renew your dealer’s badge, you need:

  • A valid U.S. government-issued photo identification (such as your state-issued driver’s license or identification card, or U.S. passport). Foreign IDs are not accepted.
  • A copy of the dealer’s TxDMV license with the General Distinguishing Number (GDN)/P number.

If you are renewing a title services badge, you need:

  • A valid U.S. government-issued photo identification (such as your state-issued driver’s license or identification card, or U.S. passport). Foreign IDs are not accepted.

Send questions or information requests to TThis email address is being protected from spambots. You need JavaScript enabled to view it..

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